DHC TV
DHC launch their new media delivery platform that has been established to provide information about the organisation, and to provide tips and tricks for our business solutions that are based on SAP and Microsoft platforms.
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Webinar: Utilising SAP Solution Manager for Urgent Change Management Processes
The objective of this web-meeting was to provide an overview of how SAP Solution Manager can be utilized to manage change to SAP Enterprise Solutions. This 1 hour session provided an overview of: Urgent Change Process: End to End process review of how urgent changes can be requested, developed, tested, and transported into a productive SAP® Enterprise Solution in a fast and efficient mannerWebinar: Utilising SAP Solution Manager for Incident and Problem Management Processes
The objective of this webinar on-demand was to provide an overview of how SAP Solution Manager can be utilized to improve End User Support Services. The 1 hour session will provided an overview of: Incident Management End to End process review of how incidents can be reported, notified, classified, escalated and how resolution activities can be documented. Problem Management Review how Problem Tickets can be created, with reference to Incident Tickets, and how they can be notified, classified, escalated and how resolution activities can be documented. During the interactive session attendees will be asked to take part in on-line polling and provide questions for the Question and Answer Session.Problem Management
This info clip provides an overview of how SAP Solution Manager's Service Desk can be used for Problem Management.Request Fulfillment
This info clip provides an overview of how SAP Solution Manager's Service Desk can support the Request Fulfillment Process.Incident Management
This info clip provides an overview of how SAP Solution Manager's Service Desk can be used for Incident Management ProcessesTest Management
This info clip provides an overview of SAP Solution Manager's Test Management workbench.Business Blueprint
This info clip provides an overview of SAP Solution Manager's Blueprinting functionalityConfiguration Management
This info clip provides an overview of Configuration Management in SAP Solution Manager.Document Approval Workflow
This info clip provides an overview of DHC's Consulting Solution for Document Approval Workflow in SAP Solution Manager.Project Admin Overview
This info clip provides an overview of SAP Solution Manager's Project Admin functionalityWebinar: Utlising SAP Solution Manager for SAP End User Support Services
The objective of this free web-meeting is to provide an overview of how SAP Solution Manager can be utilized to improve End User Support Services.Webinar: Utilising SAP Solution Manager for SAP Implementation Projects
The objective of this free web-meeting is to provide an overview of how SAP Solution Manager can be utilized to support project management, blueprinting, configuration and testing of SAP Enterprise Solutions.Traceability with SAP Solution Manager
This presentation provides a overview of SAP Solution Managers powerfull tracability functions.DHC Company Profile
This info clip provides a high level overview of the DHC Group of Companies.DHC's SAP Solution Manager Service Offerings
The objective of the info clip below is to provide a high level overview of DHC's SAP Solution Manager Service Offerings.