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DHC TV

DHC launch their new media delivery platform that has been established to provide information about the organisation, and to provide tips and tricks for our business solutions that are based on SAP and Microsoft platforms.
 
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Webinar: Utilising SAP Solution Manager for Urgent Change Management Processes

Webinar: Utilising SAP Solution Manager for Urgent Change Management Processes

The objective of this web-meeting was to provide an overview of how SAP Solution Manager can be utilized to manage change to SAP Enterprise Solutions. This 1 hour session provided an overview of: Urgent Change Process: End to End process review of how urgent changes can be requested, developed, tested, and transported into a productive SAP® Enterprise Solution in a fast and efficient manner
Webinar: Utilising SAP Solution Manager for Incident and Problem Management Processes

Webinar: Utilising SAP Solution Manager for Incident and Problem Management Processes

The objective of this webinar on-demand was to provide an overview of how SAP Solution Manager can be utilized to improve End User Support Services. The 1 hour session will provided an overview of: Incident Management End to End process review of how incidents can be reported, notified, classified, escalated and how resolution activities can be documented. Problem Management Review how Problem Tickets can be created, with reference to Incident Tickets, and how they can be notified, classified, escalated and how resolution activities can be documented. During the interactive session attendees will be asked to take part in on-line polling and provide questions for the Question and Answer Session.
Problem Management

Problem Management

This info clip provides an overview of how SAP Solution Manager's Service Desk can be used for Problem Management.
Request Fulfillment

Request Fulfillment

This info clip provides an overview of how SAP Solution Manager's Service Desk can support the Request Fulfillment Process.
Incident Management

Incident Management

This info clip provides an overview of how SAP Solution Manager's Service Desk can be used for Incident Management Processes
Test Management

Test Management

This info clip provides an overview of SAP Solution Manager's Test Management workbench.
Business Blueprint

Business Blueprint

This info clip provides an overview of SAP Solution Manager's Blueprinting functionality
Configuration Management

Configuration Management

This info clip provides an overview of Configuration Management in SAP Solution Manager.
Document Approval Workflow

Document Approval Workflow

This info clip provides an overview of DHC's Consulting Solution for Document Approval Workflow in SAP Solution Manager.
Project Admin Overview

Project Admin Overview

This info clip provides an overview of SAP Solution Manager's Project Admin functionality
Webinar: Utlising SAP Solution Manager for SAP End User Support Services

Webinar: Utlising SAP Solution Manager for SAP End User Support Services

The objective of this free web-meeting is to provide an overview of how SAP Solution Manager can be utilized to improve End User Support Services.
Webinar: Utilising SAP Solution Manager for SAP Implementation Projects

Webinar: Utilising SAP Solution Manager for SAP Implementation Projects

The objective of this free web-meeting is to provide an overview of how SAP Solution Manager can be utilized to support project management, blueprinting, configuration and testing of SAP Enterprise Solutions.
Traceability with SAP Solution Manager

Traceability with SAP Solution Manager

This presentation provides a overview of SAP Solution Managers powerfull tracability functions.
DHC Company Profile

DHC Company Profile

This info clip provides a high level overview of the DHC Group of Companies.
DHC's SAP Solution Manager Service Offerings

DHC's SAP Solution Manager Service Offerings

The objective of the info clip below is to provide a high level overview of DHC's SAP Solution Manager Service Offerings.
Webinar: Utilising SAP Quality Management to Optomise Quality Processes Webinar

Webinar: Utilising SAP Quality Management to Optomise Quality Processes Webinar

The objective of this free web-meeting is to provide an overview of how SAP Quality Notifications can be used to improve quality management processes. This 1 hour session will provide an overview of: - General Functions of SAP Quality Notifications - How SAP Quality Notifications can be utilised for Customer Complaints Processing - How SAP Quality Notifications can be utilised for Vendor Complaints Processing